FAQ

FREQUENTLY ASKED QUESTIONS

WHEN WILL I RECIEVE MY ORDER?

Most orders will be packed and be shipped within 2-4 days. To ensure you get your package with time constraints on time, please order at least 1-2 weeks in advance. 

WHAT ARE YOUR CANDLES MADE WITH?

I use 100% soy, cotton metal-free wicks, toxin-free colorant, and toxin-free fragrance oils. I use the utmost care in choosing the raw materials and always look for the safest ingredients available.  The wickless candles and wax melts also contain ethically sourced and/or lab-created mica. 

WHY DOES MY CANDLE LOOK FUNNY AFTER BURNING?

I use 100% soy wax. One of the attributes of it is sometimes it hardens a little funky looking. There is nothing wrong with the candle, it's just one way to tell their aren't a bunch of unknown ingredients added! You've got the real deal! 

WHY DOES MY CANDLE HAVE SOME DISCOLORATION?

I use 100% soy wax. Soy wax is known to discolor in what is called frosting. While many soy candle makers forgo the colorants because of this or use vessels that hide it, I personally think it adds character and uniqueness to the product. 

WHY DO YOU USE FRAGRANCE OILS INSTEAD OF ESSENTIAL OILS?

Essential oils are not made to be heated to the high temperatures the wax must get to, to melt. They could simply burn off while making the candle itself or could become toxic when exposed to heat.  I however do use premium fragrances specifically made for candles that contain safe essential oils in safe amounts. 

WHY WAS THE COLOR SLIGHTLY DIFFERENT LAST TIME?

All my products are made in very small batches. I do my best to stay as consistent as possible but as they are not machine-made and hand-made every time there may be slight inconsistencies. 

WHY DO THE CANDLES NOT HAVE MICA?

As candles have flames there are only certain things that should be included in a candle to ensure safety as well as ensure that the candle works properly. Mica has the potential to clog the wick. However, the wickless and melts don't use a flame, so we are able to get a little more fun with those! 

WHY ARE SOME CANDLE SCENTS STRONGER THAN OTHERS?

Each candle is filled with the maximum fragrance load that I can manage while ensuring the candle stays safe and working properly. Some scents are just a bit lighter than others naturally. 

DIDN'T FIND THE ANSWER YOU'RE LOOKING FOR?

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